The service experience is made up of the customer’s interactions with many touchpoints, and service quality can be defined by how well the touchpoints work together for the customer.

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ดูกี่ทีก็เหมือนคุณกุน อกุเอโร่กำลังสวมชุดมนุษย์ป้าสีฟ้า ท่าทางจะชอบมากด้วย

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ใช้เวลา 22นาที ทำพาสพอร์ทใหม่ที่ สาขาเอสพลานาด

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"

Because we do not understand the brain very well we are
constantly tempted to use the latest technology as a model
for trying to understand it. In my childhood we were always
assured that the brain was a telephone switchboard.
(“What else could it be?”)
I was amused to see that Sherrington,
the great British neuroscientist, thought that the brain worked
like a telegraph system. Freud often compared the brain to
hydraulic and electro-magnetic systems. Leibniz compared it to a mill,
and I am told some of the ancient Greeks thought
the brain functions like a catapult.
At present, obviously, the metaphor is the digital computer.

- John R. Searle
An American philosopher and currently the Slusser Professor of Philosophy
at the University of California, Berkeley

"

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"Speech is power: speech is to persuade, to convert, to compel, it is to bring another out of his bad sense into your good sense."

Ralph Waldo Emerson

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29th
March
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Saturday vioce recording session at SAE, Central World

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"I’m tired of hearing about money money, money, money, money.
I just want to play the game, drink Pepsi, wear Reebok."

Shaquille O’Neal

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"There’s only one rule I know of: You’ve got to be kind"

Kurt Vonnegut

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Wes Anderson // Centered

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Placebo // Loud Like Love (feat. Bret Easton Ellis)

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"I have stared long enough at the glowing flat rectangles of computer screens. Let us give more time for doing things in the real world…plant a plant, walk the dogs, read a real book, go to the opra."

Edward Tufte

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"We don’t know where we get our idea from. What we do know is that we do not get them from our laptops."

John Cleese

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"Everything that needs to be ssaid has already been said. But, since no one was listening, everything must be said again"

Andre Gilde

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